Versuche is a leading provider of Information Technology and BPO (Business Process Outsourcing) Services.
Veruche offers both B2B and B2C services for a variety of industries. Our customer service call center works on your behalf managing your back office tasks with our business process HYPERLINK “http://www.infosearchbpo.com/bpo.php”&HYPERLINK “http://www.infosearchbpo.com/bpo.php” backend support services; handles customers queries through various Inbound &Outbound contact center processes.
- IT help desk services: Level 1 and 2 multi-channel support, system problem resolutions, technical problem resolution, office productivity tools support, answering product usage queries and performing remote diagnostics.
- Technical support services: Installation, product support, running support, troubleshooting, usage support and problem resolution for computer software, hardware, peripherals and internet infrastructure.
- Customer support services: 24/7 inbound / outbound call center services that address customer queries and concerns through phone, email and live chat.
- Telemarketing services: Interacting with potential customers and creating interest for the customer’s services/ products. Up-selling, promoting and cross selling to existing customers and completing online sales processes.